What to Look for in a Fraud Investigator

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What to Look for in a Fraud Investigator

Hiring a fraud investigator can potentially be an overwhelming experience. Chances are, the reasons for your search stemmed from something that has gone terribly wrong; perhaps you are concerned about discrepancies or have other reasons to suspect fraud. But whatever the reason, having a better understanding the nature of forensic investigation will help you better determine the right company for your situation.

Make Sure the Company is Reputable & Legal

Before you hire any company for this type of work, a quick check on their background and credentials can go a long way. Furthermore, there are many federal and state laws applicable to the field of forensic investigation, and you should ensure the investigator is qualified to practice in the state your case is in.

Check basic information such as:

  • Establish the validity of the business address, phone numbers and other contact information
  • Look for testimonials or other companies they have worked with to see how previous customers felt about the company’s services
  • Ask around to see if anyone has used a fraud investigator for other reasons in your area
  • Find out if the investigators are qualified and if the qualifications are valid and current in your state
  • Trust your gut! If it doesn’t feel right, it probably isn’t

Also, depending on your case, you may want to inquire about the forensic investigators ability to operate on an international level. This necessity is common in international trade cases or where the person(s) liable reside in another country. Translators and an understanding of international law can make or break a case.

Ask Questions

When contacting a forensic company, asking specific question can help you get a feel for how easy the investigators are to work with, if they are competent in their field, and how easy they will be to work with in the long run. Many investigators offer an initial phone consultation free of charge, so call and see how they can help; then make your choice.

Some helpful questions may include:

  • What technology do you use?
  • What experience do you have?
  • What do you recommend in this case?
  • Why do you think that will work?
  • Have you done this before, and if so, how did it end?

Fraud investigations can be very sensitive and difficult cases, so in the end our recommendation is to find an investigator who has a combination of qualifications and experience for the job.